- Łódź
- Thank you for this opportunity to provide a review. We loved our boat trip and the boat itself. It was completely new and we were the first clients which gave us a special feeling. We loved the engagement by the charter company after we made the full payment but we did not have such a good communication during the trip. We ended up being only 6 travelers as 3 additional ones could not make it due to COVID-19. During the trip we asked the charter company to permit 4 of our guests who stayed at the hotel in Brac to join us only for 2 hours on the boat on one day just to make a short sailing trip to the beaches and we provided passport details 2 days in advance. They did not allow us to do that without a any credible reason as we were within the limits on the boat and were fully transparent in terms of names, passport numbers etc. Next time we book, we would like to understand the rules better. Last comment is related to the skipper. While he was discrete as promised by the charter, communication was not very good. We knew exactly what we wanted and we would have preferred a local skipper with more local knowledge, ability to help advise us on places to visit/swim and help to organize our stops. Next time, we will be looking for that. I hope that this feedback is helpful to you. I also wanted to add that the experience with Borrow A Boat agents was perfect, very professional, engaging during constantly changing situation due to COVID-19 and proactive. Thank you for that.